1. What is giclée printing?
Giclée printing is a museum-grade method using pigment-based inks for ultra-high-resolution results. With exceptional colour accuracy and archival longevity, it's the gold standard for fine art and photography
What papers do you use?
We use premium German-made Hahnemühle certified fine art and photo papers. For metallic finishes, we offer both PermaJet and Hahnemühle options — each offering unique textures and tones.
What type of frames do you offer?
We provide handcrafted wood gallery frames, deep shadow boxes, float frames, aluminium options, and elegant desktop frames.
How can I place an order?
You can order directly through our website for standard sizes, or email us for custom dimensions up to 110x150 cm. You can also use our custom order form for personalised requests.
Can I send my own photo for printing?
Absolutely! You can send us your high-resolution image, and we’ll handle the printing and framing professionally.
What print sizes are available?
We offer print sizes from 9x13 cm to 110x150 cm. Custom dimensions are available on request.
How long does it take to prepare an order?
Standard prints are usually ready within 1 business day. Framed or personalised orders may take 3–5 business days; bulk or custom orders may require up to 7 days.
How long does delivery take?
UK deliveries take 1–3 business days. European shipping takes around 5–7 business days.
What if my order is damaged?
If your item arrives damaged, please contact us immediately. We’ll arrange a replacement or provide support as quickly as possible.
Are you certified?
We were previously a certified studio in Turkey and are now proud to be a Hahnemühle Certified Gold Studio in the UK — a symbol of museum-grade quality.
Do you work with artists?
Yes, we collaborate with photographers, illustrators, and artists. Visit our collaboration page to learn how we can grow together.
Are your products handmade?
All of our frames are carefully handcrafted in our studio using quality materials and years of expertise.
Do you ship glass-framed products?
Yes! We safely package glass frames. We also offer acrylic glass for lighter or shatter-resistant options.
Do you offer gift packaging?
Yes, we offer gift wrapping and custom message cards for special occasions.
Can I personalise my order?
Yes! Names, dates, messages — we can help you create a deeply personal gift or artwork.
Do you ship internationally?
Yes, we ship across Europe and beyond. Please contact us for specific locations if needed.
Can I buy a digital version of a print?
Some artworks are available as digital downloads. Please check the product page for details.
Do you have a physical shop?
Yes, we have a small studio and showroom in Maidstone, UK. Visits are available by appointment.
Do you offer discounts on bulk orders?
Yes. We offer special pricing for galleries, offices, exhibitions or large events. Contact us for a quote.
Are your products on Amazon?
Yes! You can find a selection of our work on Amazon Handmade for convenient and secure shopping.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at giftlyartprint@gmail.com
Other inquiries? Let's chat.
Please email us at shop@yourstore.com